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Membership and billing

Everything about what you pay us sits in Portal → Account → Membership & billing. Nothing here is hidden behind an email to support: you can see your state and change it yourself.

The membership card shows your plan name, what it includes, and a status badge: Active, Trialing, Past due, Canceled, or no subscription. Below it you will find whichever of these applies:

  • On a free trial: the exact date it ends and how many days are left. Your card is charged on that date unless you cancel first.
  • Active: your next renewal date.
  • Set to cancel: the date your access ends, and confirmation that nothing more will be charged.

Plans available today and what each one includes are listed at mobilelabs.ai/pricing.

Upgrade plan lists the plans above your current one and prices each upgrade before you commit. You only pay the difference today: the unused time you have already paid for is credited automatically, and the button tells you the exact amount before you click it. The upgrade takes effect as soon as checkout completes, and the full plan price applies from your next renewal.

Manage billing takes you to your account with our payment partner, where your cards and receipts live.

Cancel membership is self-serve: no email, no phone call. Confirm once and your membership is set to cancel. You keep full access until the end of the period you have already paid for, and nothing is charged after that. Changed your mind before your access ends? Contact support; see Get help. Once the period ends you can subscribe again from the pricing page.

Two tables round out the page:

  • Billing history: every invoice on your membership with its date, status, and amount.
  • Payment activity: the plan checkouts you’ve started and whether they completed.

Invoices you send to your own clients are a different thing entirely and live in Invoices. For what each plan unlocks, see Plans and trial.